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Security Error or Blank Page in Web Search in Family Tree Maker 2019
Security error or blank page might occasionally appear when using web search in Family Tree Maker 2019. Sometimes this occurs because of outdated software components, system configuration issues, or network problems. But most of these problems are simply resolved with basic troubleshooting techniques.
Common Causes of Security Errors in FTM 2019
These issues often stem from outdated software, incorrect system settings, or network connectivity problems, which can disrupt FTM 2019’s web search feature:-
- Outdated Browser Frameworks:- FTM 2019 is based on an embedded browser framework. If this framework is outdated or incompatible with modern web standards, it may cause blank pages or security errors during web searches.
- SSL Certificate Mismatch:- Security errors may occur if the SSL certificates used to verify secure website connections are outdated or misconfigured on your system.
- Internet or Network Issues:- An unstable or slow internet connection can result in incomplete loading of web pages within FTM.
- Firewall or Antivirus Restrictions:- Firewall or antivirus software might block FTM’s access to the internet, causing blank pages in the web search feature.
How to Fix Web Search Issues in FTM 2019?
Follow these steps to address security errors or blank pages in FTM 2019 and restore smooth web search functionality.
- Update Family Tree Maker:- Make sure you are using the latest version of FTM 2019. Updates usually correct bugs and compatibility issues. Check for updates in Help > Check for Updates within FTM.
- Adjust Date and Time Settings:- Incorrect system date and time can interfere with SSL validation. Ensure that your device’s clock is set correctly.
- Check Network Connectivity:- Make sure your internet connection is stable. Restart your modem/router or switch to a more reliable network if necessary.
- Review Security Settings:- Add FTM 2019 to your firewall or antivirus software’s list of allowed programs so that it is not being blocked.
- Reinstall Family Tree Maker:- As a last resort, uninstall and reinstall FTM 2019 to reset its embedded browser framework and eliminate software-related issues.
Conclusion
Security errors and blank pages may sometimes pop up on your FTM 2019 web search feature; such errors are usually minor issues that can be corrected with ease. Keep your software updated, review the system settings, and optimize your network for access to online resources for your family history research.
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