I Bought Family Tree Maker Software but Lost It on My Computer When My Computer Corrupted. How to Get It Back?

I bought Family Tree Maker software but lost it on my computer when my computer corrupted. How to get it back? If that question has you stressed, you’re not alone. A hard drive crash wipes out programs and files in seconds, but recovery is usually possible.

I Bought Family Tree Maker Software but Lost It – Quick Recovery Steps

Start with data recovery. Download a free tool like Recuva or Disk Drill. Run a deep scan on your old drive or the corrupted computer. Look for .ftm files (your family tree) and the Family Tree Maker installer. Save everything to an external drive or USB. This step often brings back 80% of what you lost.

Next, check backups. Open any external hard drive, USB stick, or cloud folder you used before the crash. Many users keep automatic copies in OneDrive or Google Drive. If you find the tree file, copy it now.

Then reinstall the software. Go to mackiev.com/ftm. Log in with the email you used when you bought it. Existing owners can download the installer again using your product key or purchase receipt. Run the file and import your recovered tree. The process takes under 30 minutes.

If your tree was synced to Ancestry.com, log in there and export a fresh GEDCOM file. Import it straight into the new Family Tree Maker copy to fill any gaps.

Once everything runs, create a new backup routine. Set automatic saves to an external drive and the cloud. Test the restore once a month so you never face this panic again.

That’s it. Most people get their full setup back the same day. No need to start your family history from scratch.

For more information please do contact us.