How to Delete Ancestry Account?

If you are so done with Ancestry either due to lack of data availability or you simply have a change of heart, you may cancel your subscription or delete the account completely. Below is a very concise summary of the two processes and how to carry them out according to your needs.

What happens when i want to close my account?

Deleting your Ancestry account will permanently delete all data associated with it, including all records, family trees, DNA data, and research notes. There is no way to reverse this action, so ensure you have saved any information you want to keep.

Things to do before you delete your account

1. Save Your Family Tree: Export any family trees you have created to a GEDCOM file or another approved format for saving.
2. Export DNA Data: If you ever signed up for DNA testing through Ancestry, obtain a copy of your raw DNA data for later use.
3. Cancel the subscription: If you only want to cancel paid subscriptions but not close your account, you do that by canceling your subscription but not closing your account. This way, your data will still be accessible via a free guest account.

How to cancel ancestry subscription?

1. Login into your account and go to your account settings
2. Select the Cancel Subscription button and confirm.
3. Enter your password and proceed with the subscription cancellation.

Delete your ancestry account permanently

1. Log in to your account and visit the delete link in your account settings.
2. Verify the account using your password once more.
3. Check your email and have a verification code from Ancestry. Enter the code and delete.