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FTM Remote Support

Family Tree Maker has introduced an excellent service known as remote support which is now an inevitable aspect for its users. This allows individuals to receive technical solutions that are not available over a call or even chat. Using Family Tree Maker’s remote support allows direct access to professional technologists to solve problems accordingly and efficiently.

Why Remote Support?

Remote support is the best option when the standard support does not work. Here’s why you should opt for it:

1. Complex Issues

Software installation errors, some syncing issues, or complex troubleshooting might be necessary to have help with onsite so they can be handled remotely.

2. Ease for NonTechSavvy Users

If the idea of navigating technical solutions is too daunting, remote support provides peace of mind by allowing experts to take control.

3. Convenience and Efficiency

There is no need to explain complex details over the phone. Technicians can directly access your computer and diagnose and resolve the issue much faster.

How Does Remote Support Work?

The process is simple and user-friendly:  

  1. Connection Setup: A technician will guide you to securely connect your computer to their system via an internet connection.  
  2. Remote Troubleshooting: The technician performs the necessary fixes while you watch, ensuring complete transparency.  
  3. Issue Resolution: Once the issue is resolved, the technician disconnects, leaving your system in optimal condition.  

Accessing Remote Support

Getting remote support from Family Tree Maker is straightforward:  

  1. Contact Support: Call the Family Tree Maker support number or use the chat option to report your issue.  
  2. Arrange Remote Assistance: The support team will schedule a remote session and provide simple instructions to connect your computer.  

Conclusion  

Family Tree Maker’s remote support ensures you’re never left alone to deal with complex technical issues. Whether you’re a novice or simply need expert guidance, this premium service is designed for convenience and efficiency. If you’re facing issues, don’t hesitate—contact Family Tree Maker support and get expert assistance through remote support.